Are they paintings or prints?
We do NOT sell prints, only 100% oil paintings, hand made in the traditional way by real artists who begin with a blank canvas and step by step create a beautiful hand-painted oil painting.
Which photos can I turn into custom oil painting?
Basically, if our artists can clearly see the details of your photo, we can make an oil painting from it.
Can I send in more than one photo to be combined into a single oil painting?
Yes! Our artists can combine from more than one photo into a single painting. You can send several photographs and have people or pets from them placed together into a single painting. Simply give us detailed instructions when placing your order. We don't charge extra for this service.
Can I send you damaged photo or an old black and white photo to be painted in color?
Yes! Many of our customers turn old and damaged photographs into beautiful oil painting. Such details can be added as color or even corrections to parts of the photographs that are damaged. Although we do prefer as clear photographs as possible to work with, in cooperation with our customers we have created some excellent oil painting from some very poor, old photographs. If the photo is too damaged, it may help to provide other images to help with details. Simply give us detailed instructions when placing your order. We don't charge extra for this service.
Can I send in more than one photo to help provide details?
Yes! Many of our customers send in extra photos to provide details and clarity that may be missing in the main photograph to be rendered into an oil painting. This is very helpful to our artists and helps to assure that the end result is as close to perfect as possible.
Can I order in non-standard sizes?
Yes! Please feel free to request any size you want. Our artists are extremely flexible, and will be happy to work to your specifications.
How long will it take to complete my order?
The delivery of custom oil painting in approximately 1 to 2 weeks. The painting time influences by the size and complexity of your painting. Our artists take approximately 7-10 days to paint your portrait depending on the complexity and need 2-3 days to allow the painting dry thoroughly.
I need my custom oil portrait painting urgently. Do you offer a priority service?
Absolutely. We know that many of our customers are buying gifts for a birthday, anniversary or wedding and they need their oil portrait in a hurry. That's why we offer a priority delivery service for an additional $50 per painting. You’re guaranteed to have your custom oil portrait shipped in 7 working days.
Where should I send my order and photo to?
Please email your
order details and photographs to .
How do I pay for my order? Is it safe to order online?
You may use:
PayPal - The best online credit card payment system which guarantee 100% safety. Our email account at PayPal is
Western Union - The
procedure takes only 15 minutes. Money Transfers are a fast, reliable way to send and receive money worldwide through Western Union's network of over 225000 agents.
Will you notify me that you received my order?
Upon placing your order you will receive an E-mail stating that your order has been process. You will receive a second e-mail at the time the order is packed and ready to leave our art studio on its way to you.
How is a painting packed for delivery?
If you did not order any framing for your oil painting from photo, we will ship your painting rolled in a protective tube. If you requested your oil painting to be framed, we will package your framed oil painting to protect it from damage and ship it to you.
What about sales tax? Are there any hidden charges?
There is no sales tax on any LesMoments.com purchase. There are no hidden charges of any kind. A complete price list of custom oil painting >>
How can I contact you?
Please email us with any questions you may have about our custom oil painting service. Contact us >>